JOONBO Kids: Children’s Privacy Notice

Effective and updated November 12, 2026.

JOONBO Kids is the protected children’s viewing area of JOONBO.tv, operated by JOONBO Studios LLC. A parent or caregiver manages household setup and protected settings. Contact sergio@joonbostudios.com for questions about a child’s records, to request review or deletion, or to stop further use of a child profile. Do not email a parent PIN or unnecessary information about a child.

Information used in Kids Mode

A protected profile uses a preset nickname, an avatar, an age band, playback settings and a daily viewing limit. It does not ask for a child’s legal name, full birth date, email, location, photo or voice recording. Parents should not enter those details in support messages or adult account fields on a child’s behalf unless necessary for a specific request.

Essential records include a random profile/session identifier, the parent-account association when linked, playback authorization, progress needed to resume a program, and daily-limit usage. Network delivery and security can involve IP addresses, browser/device information and technical logs held by the service and its providers. These identifiers support access control, approved-age playback, resume and daily-limit functions; the absence of a real name does not mean no data is processed.

Features kept off

Kids Mode disables optional JOONBO audience analytics, JOONBO’s Mux quality-analytics monitor, JOONBO advertising features, social interactions, purchases, general search and general live-channel discovery. The private partner portal and administrative records are not child viewing features. Ordinary navigation, changing a URL or selecting an adult profile does not authorize leaving Kids Mode without the existing parent verification.

Parent setup, notice and consent

Parent setup links a signed-in parent account and sets or checks a private six-digit PIN before protected playback. Our current web account sign-in provider is ChatGPT. Reading this notice, signing in, acknowledging a notice or knowing a PIN is not a claim that JOONBO has completed a legally required verifiable-parental-consent process. Where a proposed collection or disclosure requires that process, JOONBO must complete it before starting that additional use.

We do not offer a parental consent option for behavioral advertising or optional child analytics. We must not treat access to a child profile, a parent PIN or an ordinary analytics choice as permission for those uses. Materially different collection or third-party disclosure would require a new assessment, appropriate notice and any legally required consent first.

Providers and disclosure

Hosting, sign-in and approved media-delivery providers process technical information needed to run the service. JOONBO’s optional child analytics and advertising features are off; no child-profile audience identifier is sent by those disabled JOONBO features. Necessary media requests can still reach the delivery provider. Provider operational records are separate from JOONBO’s essential profile records. See the Privacy Policy for the current provider categories and account-connection information.

Parent access, deletion and retention

A parent who verifies the existing PIN can review or clear protected viewing history, change age-band and viewing settings, or remove a child profile through household controls. Removing a profile also removes its JOONBO profile history, daily-limit records, sessions and associated playback resources through that operation. It does not automatically erase an independent provider’s logs or records JOONBO must retain for a specific legal or security reason.

The existing maintenance routine removes protected progress older than 30 days, daily-limit records older than two days, and expired playback/session resources when profile maintenance is accessed. Expired guest profiles can be removed when no valid session remains. A browser’s Kids-protection cookies can last up to one year so an expired or signed-out account does not silently unlock the adult site. These are different retention mechanisms; the cookie’s lifetime is not a statement that every viewing record is kept for a year.

You can also contact us to request access, correction, deletion or cessation of further collection for a child profile. We may ask for proportionate evidence of the parent’s account relationship without asking for unnecessary child information. Removing a feature’s essential records can prevent that personalized feature from working. We will explain the effect of a request and any lawful retention need.

Reading notices does not unlock the service

These Terms, Privacy, Children’s Privacy, Cookie & Storage, and Privacy Choices pages can be read while Kids Mode stays active. Their return link goes back to Kids. Only the existing parent-verification flow can authorize leaving the protected viewing area. Device and browser parental controls and adult supervision remain important.